UK company check & due diligence FAQ

Everything you need to know about plans, data, billing and the workspace. Still stuck? Get in touch.

Getting started

What is CompanyCheckr.com?

CompanyCheckr is a UK company check and due diligence workspace. Every search returns live Companies House data, a 0–100 risk score (see how the risk score is built), sanctions and PEP screening on directors and owners, phoenix-director detection, charges, PSCs, address red flags and AI-summarised, cited news — all in one report.

Who is it for?

Accountants, procurement, compliance, MLROs, credit and sales teams, and SMEs verifying suppliers, customers or new hires. See the about page for how we position the product, or jump straight to the free UK company tools.

How do I get an account?

Free accounts can be created from the sign-in page. Paid plans (Essential and Professional) are on the pricing page. Workspace admins can invite team members from the Admin area inside the app.

Do you have a free trial?

Yes — the Free plan gives you 15 company checks, 5 news fetches and bulk CSV uploads up to 5 rows every month, with no card required.

Plans, billing & quotas

What's included in each plan?

Free: 15 checks · 5 news fetches · CSV up to 5 rows. Essential (£2.49 / mo or £24.90 / yr): 100 checks · 30 news fetches · CSV up to 25 rows. Professional (£7.99 / mo or £79.90 / yr): 500 checks · 150 news fetches · CSV up to 200 rows. Full breakdown on the pricing page.

How do quotas reset?

Monthly quotas reset on the 1st of each calendar month at 00:00 UTC. Unused checks do not roll over.

What happens if I upgrade or downgrade?

Plan changes take effect immediately. Stripe automatically prorates the difference — you're billed only for the time you used the previous plan.

What happens if I cancel?

Cancellation keeps your plan active until the end of the current billing period. After that, your account drops back to the Free plan. Your history and saved data remain accessible.

Where do I see invoices?

Sign in and visit Billing — you'll find your current plan, next billing date, remaining quota and a full invoice history with downloadable PDF receipts.

Which payment methods are accepted?

All major credit and debit cards through Stripe's secure checkout. We never see or store your card details.

Data & sources

Where does the data come from?

Company status, officers, PSCs, charges and filings come live from the UK's official company registry on every search. Sanctions and PEP screening checks international watchlists. Officers are cross-checked against the UK Disqualified Directors Register. News is aggregated from multiple trusted web sources with publish dates and inline citations. Full detail on the data sources page.

How fresh is the data?

Companies House and disqualification data is fetched live on every search — so it's always current. News is cached for 6 hours so repeat lookups for the same company are free and instant.

What is the risk score?

A transparent 0–100 score blending company age, current status, outstanding charges, insolvency history, sanctions hits, disqualified directors, address red flags and phoenix patterns. Higher scores mean higher risk. Every contributing signal is shown in the report — see how the risk score is calculated for the full breakdown and grade bands.

What is phoenix-director detection?

For every active director we pull their full UK appointment history and look for two patterns: prior companies that ended in dissolution, liquidation, administration or receivership under a short tenure (under 36 months) — and any prior failed company whose name shares meaningful words with the company you're checking. Two or more short-life failures, or a single name re-use, flags the director as a phoenix risk. Every contributing appointment is shown with dates and a direct link to Companies House. Full detail: how phoenix-director detection works, or run it yourself with the phoenix company check.

Can I search by company number or director name?

Yes — search by company name, jump to a CRN with the company number lookup, or look up an officer via Companies House director search (with optional date of birth to disambiguate common names). Officer results show every appointment they hold, with risk badges for disqualified, sanctioned or phoenix-pattern individuals.

What are director profile pages?

Every officer in our results has a shareable, SEO-friendly profile page showing their full appointment timeline, risk summary (sanctions, disqualification, phoenix patterns), and frequent co-directors — useful for stakeholders, audit trails or public sharing.

How does the red-flag timeline work?

Every single-check result includes an at-a-glance red-flag timeline derived from the company's own filings and accounts: overdue accounts, gazette strike-off notices, winding-up or liquidation filings, charges and judgments, confirmation-statement gaps, and current insolvency status. Each flag is colour-coded by severity with a direct link back to the source filing.

What is the web-presence panel?

On every check we auto-discover the company's official website using targeted web search and confidence scoring (UK TLD preference, matching company-number or postcode on the page, etc.) — then optionally fetch their Trustpilot rating, review count and snippets. Trustpilot lookup is a paid-plan feature; website discovery is available to everyone.

What is the adverse media sweep?

A focused, single-click news search that targets only adverse signals — fraud, CCJs, winding-up petitions, strike-off, insolvency, regulatory investigations, customer complaints, director disqualification and adverse press. Available on every check (counts as 1 news lookup against your monthly quota).

How does the AI reputation score work?

We combine three independent signals — Trustpilot ratings (where available), Companies House filing risk flags, and publicly available employer review sentiment — into a single 0–100 score with a one-line headline and up to three strengths and three concerns. The score is cached for 7 days per company. Every contributing input is shown alongside the score, so the result is auditable — see how AI summaries and cited sources work for the grounding, citation and limitation rules we apply.

Where does the social-presence data come from?

We search the public web for the company's most likely profile on LinkedIn, X/Twitter, Facebook, Instagram and TikTok, then score each candidate against the registered name and (if known) the company's website domain. Each match has a confidence rating — high, medium or low — so you know how much to trust it.

Is the Free plan enough for occasional checks?

Yes — Free gives you 15 Companies House checks, 5 news fetches, and 1 monthly preview each of the AI reputation score and social-presence discovery. Enough to qualify a handful of leads or suppliers per month. For ongoing due diligence, watchlists, bulk uploads or unlimited premium signals, compare paid plans on the pricing page.

How accurate are the employer-sentiment summaries?

We surface publicly available mentions from sources like Glassdoor and Indeed via web search and feed them to our AI model purely as additional context for the reputation score — we never republish the underlying reviews. Some pages are protected by bot-checks, in which case the reputation score falls back to Trustpilot and filings risk flags alone. Always treat employer sentiment as one signal among many, not a substitute for direct reference checks.

Do you cover non-UK companies?

Not yet. CompanyCheckr currently focuses on UK-registered entities through Companies House. EU and US coverage is on the roadmap.

Privacy & security

Who can see my searches?

Only you and your workspace admin. Search history is private to your account. We never sell or share search data with third parties.

How is my data stored?

All data is stored in encrypted databases on EU infrastructure. Account passwords are hashed with industry-standard algorithms — we never see them in plain text. Full detail on the trust & security page.

Do you comply with GDPR?

Yes. We are a UK/EU-based service, comply with UK GDPR, and provide data-export and account-deletion on request. See the privacy policy for the full picture.

Can I delete my account?

Yes — contact us from the Contact page and we'll permanently delete your account and associated data within 30 days.

Workspace & admin

How do I invite team members?

Super-admins can create users directly from the Admin area inside the app. Each user gets their own login and a per-user monthly quota.

Can I set different quotas per user?

Yes. Workspace admins can override the default monthly limit per user and per fetch type.

What's a super-user vs a member?

Members can run searches and use the workspace. Super-users can additionally manage users, set quotas, configure branding, manage blog posts, change site-wide settings and review contact form submissions.

Watchlists & monitoring

How do watchlists work?

Save any company or director to your watchlist and we'll re-check them on a schedule. You'll get an email alert when the company status, officers, charges or risk score change — or when a watched director takes a new appointment, resigns, or a company they sit on files insolvency.

How often are watchlists checked?

Professional plans get daily sweeps. Essential plans get weekly sweeps. You also receive a weekly or daily digest summarising every alert across your watchlist in one email.

Bulk checks, news & API

How do bulk CSV uploads work?

Drop or paste a CSV/XLSX file containing company numbers or names. We run all of them in one job and return a clean status report you can download. Plan limits apply (Free 5, Essential 25, Professional 200 rows) — compare on the pricing page.

What is direct news search?

Professional users can run an ad-hoc news search on any topic — a brand, a director name, a sector — not just a registered company name. Useful for adverse-media sweeps and ongoing reputation monitoring. Each search counts against your monthly news quota.

Do you offer an API?

A public API is on the roadmap. If you have a specific integration need, get in touch via the Contact page.

Didn't find your answer?

We're happy to help. Send us a message and you'll usually hear back within one business day.

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